Privacy Policy

Introduction

Welcome to https://roof-installation.storysurge.net (hereafter referred to as “Roof Installation,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of data in compliance with numerous privacy laws worldwide, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in electronic documents
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), USA
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales and Service Act (UCPA)
Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our website at https://roof-installation.storysurge.net
Any applications or services offered through this platform
Third-party platforms or services linked to our site, which have their own privacy policies and are not covered by ours.

Processing Activities

This Privacy Policy governs your interactions with us when:

You utilize our applications or services as an authorized user
You visit any of our websites referenced in this policy
We communicate with you via email, calls, texts, or other messaging services

Personal Data Collection

We collect various categories of personal information to provide and improve our services. This includes:

Account Information: Details related to your user account creation, including usernames, passwords, and profile data.
Payment Information: Credit card numbers, billing addresses, and payment transaction details used for purchasing our products or services.
Financial Information: Banking information required for financial transactions.
Purchase Information: Product/service preferences, order history, and shopping behavior.
Mobile Device Identifiers: Unique identifiers from your mobile device for push notifications and analytics.
Location Data: Geographic location data provided by your device when using our location-based services.
Feedback: Comments, reviews, and ratings you provide to enhance our products and services.
Social Media Information: Data from social media platforms when users choose to log in through these accounts.
Product Information: Details about the products or services you interact with on our platform.

We obtain this data through direct user input, interactions with our platform, and automated technologies used for analytics. Additionally, we may receive personal data from third parties who have consent to share such information, in accordance with their privacy policies.

Cookies

We employ cookies to enhance your experience on our site and gather analytics. Cookies are small text files stored on your device by our website or third-party services. They are categorized as:

Strictly Necessary: Essential for navigating our site and providing basic functionality.
Preference: Remembering user preferences for enhanced usability.
Analytics: Collecting aggregated data to improve our platform and content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie settings.

Retention and Deletion

The period for which we retain personal data varies depending on the purpose of collection and the applicable legal requirements. We keep data as long as needed for the fulfillment of these purposes, after which it is securely deleted or anonymized in accordance with data protection laws.

Security Measures

We prioritize the security of your personal information by implementing robust organizational safeguards and security practices. This includes:

Encrypting sensitive data both at rest and in transit to protect against unauthorized access.
Engaging secure third-party processing partners who adhere to strict privacy standards.
Regularly reviewing and updating our security measures to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that a child has provided us with personal data, we will take steps to delete this information from our systems as soon as possible.

Your Rights (Geographical Depending)

Depending on your location, you have specific rights regarding your personal data, including:

Access: The right to request access to and receive a copy of your personal data.
Rectification: Correcting any inaccurate or incomplete personal data we hold about you.
Erasure/Right to be Forgotten: Asking us to delete your personal data in certain circumstances.
Restriction: Limiting the processing of your personal data under specific conditions.
Portability: Receiving a copy of your personal data in a structured, commonly used format and transferring it to another controller.
Objection: Objecting to the processing of your personal data for specific or direct marketing purposes.
Data Portability: In some jurisdictions, you have the right to request a portable copy of your personal data.

Data Protection Officer (DPO)

Our organization is committed to ensuring compliance with privacy laws and regulations. We may appoint a Data Protection Officer (DPO) who will oversee our data protection practices, answer questions, and ensure compliance with this policy and relevant laws.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified via our website or through direct communication with users. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at [Insert Contact Email/Form].